1. Refund Policy

At Batte, customer satisfaction is our priority. Refunds will be processed within 7–14 business days after the returned product has been received and successfully passed our quality inspection.

Refunds will be credited to the original payment method used during purchase (Credit/Debit Card, UPI, Net Banking, Wallet, etc.).
Refunds are applicable only if the return request complies with our Return & Exchange Policy.
Shipping charges (if applicable) are non-refundable unless the return is due to a damaged, defective, or incorrect product delivered by Batte.

2. Cancellation Policy

Orders can be cancelled before they are dispatched from our warehouse.

Cancellation Before Dispatch

Orders cancelled before dispatch are eligible for a refund.
Payment gateway transaction charges, if applicable, may be deducted.
Any currency conversion charges imposed by banks or payment providers are non-refundable.

Cancellation After Dispatch

If your order has already been shipped:

The order cannot be cancelled directly.
You may request a return after delivery in accordance with our Return Policy.
Return shipping charges may apply.
If applicable, a restocking fee may be deducted before processing the refund.

3. Payment Options

For your convenience, Batte accepts the following payment methods:

Credit Cards (Visa, MasterCard, RuPay)
Debit Cards
UPI Payments
Net Banking
Digital Wallets
Cash on Delivery (COD) (where available)

All transactions are securely processed through trusted payment gateways.

4. Out-of-Stock Products

In the rare event that a product becomes unavailable after your order has been placed, Batte will contact you within 24–48 business hours to offer one of the following options:

Wait until the product is restocked.
Exchange it for another available product.
Cancel the order and receive a full refund.

5. Returns & Exchanges

We offer returns and exchanges under the following conditions.

Return & Exchange Window

Requests must be submitted within 7 days of receiving your order.

Eligibility

Returned products must be:

Unused and unworn
Unwashed
In their original packaging
With all original tags attached
Free from stains, perfume, or damage

Batte reserves the right to reject any return or exchange request that does not meet these conditions.

6. Non-Returnable Items

The following items are not eligible for return or exchange:

Products that have been used, washed, or damaged after delivery
Products without original tags or packaging
Clearance or final sale items
Customized or personalized clothing
Gift cards (if applicable)

7. Policy Updates

Batte reserves the right to modify or update this Refund, Cancellation & Return Policy at any time without prior notice.

Any changes will become effective immediately upon being published on this website. Customers are encouraged to review this policy periodically to stay informed of any updates.

Refund and Return Policy